We offer support to our customers by email. If you have encountered a problem, feel freely to contact us at firstname.lastname@example.org.
- Related theme name should be mentioned in the subject.
- Browser and Ext version numbers should be provided.
- First email should contain a valid theme license number.
Things to consider before asking for help:
- This kind of support is meant to be used for quick fixes when software does not work as described. We will not consider any feature requests.
- It would be great if you can provide a code sample reproducing the issue.
- Please check available documentation once more.
- Broadly described issues are likely not to be considered.
We'll get back to you within two working days. Fixing bugs may take more time.