Support

We offer support to our customers by email. If you have encountered a problem, feel freely to contact us at support@codaxy.com.

Email instructions:

  • Related theme name should be mentioned in the subject.
  • First email should contain a valid theme license number.

Things to consider before asking for help:

  • This kind of support is meant to be used for quick fixes when software does not work as described. We will not consider any feature requests.
  • It would be great if you can provide a code sample reproducing the issue.
  • Please check available documentation once more.
  • Broadly described issues are likely not to be considered.

We'll get back to you within two working days. Fixing bugs may take more time.